Please read and understand these Terms & Conditions as they govern your visit and use of www.FenlandSheepskin.co.uk
By using this website, you agree to the Terms and Conditions displayed below as well as our privacy policy. We advise checking this page regularly to take note of any new changes. Please note for our walk in brick and mortar shop conditions of sale in regards to the purchasing of leather goods will not be the same as the online shop www.FenlandSheepskin.co.uk.
Please email sales@fenlandsheepskin.co.uk or phone +44 0121 622 4125 for further details.
All items purchased online must be returned by post with a return note with your full details for either a refund or exchange to the address below only and not to any walk in stores owned by Fenland Sheepskin.
Fenland Sheepskin
45 Lord Street
Birmingham
West Midlands
B7 4DQ
Telephone : 0121 622 4125
Customer Orders
All items shown on our website are in stock based at our UK warehouse, ready for immediate despatch. If in the unlikely event or for any reason, your item is not available upon completion of your order we will contact you immediately.
Your order is accepted once payment is received. A confirmation email will be sent to confirm that we have received your payment and the item will be despatched from our goods out warehouse based in the UK on the same day as payment is received and dispatched with UPS using a tracking number. Please check the address that is selected for delivery as we are unable to make changes once your order is placed with Fenland Sheepskin. Occasionally and very rarely events outside of our control may mean delays are incurred. We will notify you if this is the case. All orders are sent out using UPS as our chosen courier once payment is accepted, using a tracking code. At FenlandSheepskin.co.uk we take pride in making your shopping experience enjoyable with us and delight in your delivery arriving on time. However for unknown reasons our courier UPS may experience delays in transit. FenlandSheepskin.co.uk are then required to abide by the terms and conditions of the delivery company.
On all orders you can pay by credit or Debit card and Paypal via the website. Cards we accept ( Mastercard / Visa /Visa Delta / visa Debit/ Maestro / JCB).
Please note products and prices are subject to change and we charge in GB pounds so prices in your local currency are for guidance purposes only. Please refer to the exchange rate your card issuer applies to the transaction to change your currency in to GB pounds. This applies to refunds too as rates fluctuate, cost may incur from your card provider. Fenland Sheepskin is not responsible for the changing rates in any given country.
We will not be held responsible for pricing error of goods due to internal or software problems. Fenland Sheepskin reserves the right to decline orders if this is the case.
Returns policy
From the time of receipt of your purchased leather item you can give yourself 14 days to decide whether its right for you or not. If you are not satisfied with your purchase and after receiving your item, if you don’t want to keep it for any reason, you can post it back to us for an exchange or refund. The cost for returning the item is your responsibility.
Anything that’s purchased and returned outside of 14 days will be credited to your E-wallet balance for the amount you paid for that item which can be used at a later date to purchase another item.
We just need you to return the item in exactly the same condition in which it was sent out to you. For leather wallets, leather bags all branded original boxes in which the item came in must also be returned undamaged. We would also ask if you could place the returns note as proof of purchase so the team can deal with your order in a quick and efficient way.
Refunds and exchanges in the UK – if any, shall be processed within 14 working days from the date of receipt of the returned item. Again please make sure you enclose the returns note together with item being returned back to us. Exchanges sent out are subject to the original delivery charge for all UK customers. The cost of returning the item is your responsibility.
Refunds and exchanges outside of the UK – if any, shall be processed within 14 working days from the date of receipt of the returned item. Any refund amount will be less the original delivery charge on your order unless the item was found to be faulty or not what you ordered. Exchanges sent out are subject to the original delivery charge. The cost of returning the item is your responsibility.
This returns policy does not affect your statutory rights and is in accordance with the UK Distance Selling Regulations. More info can be found at:
https://www.gov.uk/online-and-distance-selling-for-businesses
If an item is damaged during transit, or in the unlikely event is faulty we will refund or exchange the item only and not the delivery cost. Only upon receipt of the goods with the fault or damage outlined, along with the return slip will a refund or exchange be given. This may take up to 14 days as the item may need to be inspected in the returns department. For further details please email sales@fenlandsheepskin.co.uk or phone 0121 622 4125.
Product images are for illustrative purposes only and may differ from the actual product. Due to differences in manufacturing, colours, zips and pocket design may vary from the images.
Fenland Sheepskin reserves the right to change product images and specification at any time without notice.
Cancellations
You may cancel an order before the item is dispatched via email sales@fenlandsheepskin.co.uk or by phone 0121 359 7575 with the relevant account name, address and order number at hand. This applies only to www.fenlandsheepskin.co.uk
Pricing and Images
Fenland Sheepskin reserves the right to update any content on this webpage from pricing, to images without prior noticve. We will not be held responsible for pricing error of goods due to internal or software problems. Fenland Sheepskin reserves the right to decline orders if this is the case. Images and appearance may vary from the images shown on the webpage. All sizes shown are also approximate.
Copyright
Without our prior written permission all materials including images, logos, are owned by Fenland Sheepskin or their suppliers and are subject to copyright. Unless we give permission you must not copy, republish, download, alter any of our content from this site. You must not post or transmit, copy material from this site to another site or any third party.
Legal
Leather Company is a trading name of Fonz Leather Styles Limited, registered in England & Wales, company no. 07246377. VAT Number: GB 409357248. Our registered office is Fonz Leather Styles Limited, 45 Lord Street, Birmingham, England, B7 4DQ.
The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.